Frequently Asked Questions

As every dress is made to order, preparation requires approximately 3–5 days. Once completed, delivery takes an additional 2–3 days. You can expect to receive your order within approximately 5–8 days.

Each dress is prepared after your order is placed to ensure careful stitching and provide the best possible fit according to your selected size and length.

Please refer to our Size Guide before placing your order. It includes detailed body measurements and recommended dress lengths to help you select the most suitable fit.

Our dresses are made from high-quality fabrics that are carefully selected for their comfort, softness, elegant drape and suitability for everyday wear beneath the abaya.

Yes, a sleeve option is available for selected designs. Where available, you can choose your preferred sleeve option directly from the product page.

Please contact us as soon as possible if you need to make a change. Changes may be accepted before production begins but cannot be guaranteed once your dress is being prepared.

Once your order has been completed and dispatched, you will receive the available tracking details through the contact information provided at checkout

Exchanges and refunds are available subject to the applicable conditions. Please review the Shipping and Returns page for complete details before placing your order. Click here

Gentle washing and steam ironing are recommended to help preserve fabric, shape and finish

If you need help selecting a size, length or design, please contact us through the details provided on our Contact Us page. We will be happy to assist you.